Privacy Policy — Best Time Travel & Tours
Last Updated: December 2025
Best Time Travel & Tours (“we,” “us,” “our”) operates as an online travel booking platform (OTA), a full-service travel agency & host agency, and a provider of local tours and travel packages. We are committed to protecting your privacy and ensuring transparency in how we collect and use your information.
1. Information We Collect
We collect personal information such as your name, email location, phone number, address, and date of birth when required for travel bookings. We may also collect passport details, visa information, and travel preferences when needed for reservations. Payment information is processed securely through third-party payment providers; we do not store full credit card numbers. We also automatically collect technical data. This includes IP address, device type, and browser type. We use cookies and gather usage data to improve our website.
2. How We Use Your Information
We use your information for several purposes. These include processing travel bookings, providing itineraries, confirmations, and updates. We also assist with customer service and facilitate payments. Additionally, we organize local tours and work to improve our website. We prevent fraud and send marketing if you choose to opt in.
3. OTA Self-Booking Platform
When you book flights, hotels, or other travel services through our online platform, the travel provider processes the booking directly. Payments are handled through their secure systems. We get limited booking information for support and commission tracking. We do not store payment details.
4. Travel Agent-Assisted Bookings
If you book through one of our travel advisors or agents, you may provide additional travel details. We use this information only to arrange and manage your bookings and may share necessary details with suppliers to finish your reservations.
5. Local Tours & Travel Packages
For local tours, transfers, or packaged experiences, we collect the information needed to operate the tour. We confirm your booking and coordinate with local guides or transportation partners.
6. Sharing Your Information
We only share your information with airlines, hotels, tour operators, and transportation services. We may also share it with payment processors. This is done when required to complete your travel services. We do not sell your information.
7. Cookies & Tracking
We use cookies to operate our website. They help improve functionality and personalize content. We also use them to store preferences and analyze website usage. You can turn off cookies in your browser settings anytime.
8. Data Security
We use reasonable safeguards including encrypted connections (SSL), secure servers, and limited-access systems. While no system is completely secure, we take steps to protect your data.
9. Data Retention
We keep your data only as long as necessary to complete your bookings. We also retain it to meet legal requirements, maintain business records, or prevent fraud. After this, data is securely deleted or anonymized.
10. Your Rights
Depending on your location, you may have rights such as accessing your data. You can also correct or update your information. These rights include requesting deletion or restricting processing. You may also opt out of marketing. Alternatively, you can request a copy of your data. To make a request, email us at info@besttimetravelandtours.com.
11. Children’s Privacy
Our services are not intended for individuals under 18 unless booked by a parent or guardian. We do not knowingly collect information from children under 13.
12. International Transfers
Travel bookings need transferring your information to suppliers in other countries. We take measures to guarantee your data remains protected during these transfers.
13. Third-Party Links
Our website includes external links. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.
14. Updates to This Policy
We will update this Privacy Policy periodically. The “Last Updated” date will show changes. Continued use of our services after updates means you accept the revised policy.
15. Contact Us
For questions or concerns about this Privacy Policy, contact:
Best Time Travel & Tours
Email: info@besttimetravelandtours.com
Website: besttimetravelandtours.com